Effective June 1st, 2022.

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Project Based Fees

Square Web Solutions, LLC prefers to work with project based fees. Often these fees are flat fees for the completion of a project or task. This allows for flexibility on projects that may require more time or resources without incurring additional fees to the client within the scope and agreement of the project.

Website Design and Development

  • Full website (Creation or Redesign): Use of price calculator will determine fee based off of desired development options.
    • Payment options include “50/50” or monthly.
  • Landing Page (Creation or Redesign): $200 per page

App Development

  • Hybrid App Development (iOS and Android): Use of price calculator will determine fee based off of desired development options.
    • Payment options include “50/50” or monthly.
    • Please note that the App will either be maintained or managed by Square Web Solutions, LLC with ongoing maintenance/management Service Level Agreement or 100% wholly by client in which client assumes all responsibility of maintenance, management and updates.

Auxiliary Tasks/Projects/Services

  • Includes anything that is not specifically listed in this fee schedule. These will be assessed either by comparable market value or at hourly rate.
    • Payment options may include 100% upfront, “50/50” or monthly.

Technical Support

  • Hands off Support: $75/month 
  • Hands on Support: Starts at $200/month

Maintenance

Considered to be proactively updating and maintaining of technical components of the website/app. Includes Hands on Technical Support.

  • Website Maintenance: Starts at $650/month (per domain)
    • Hands on Technical Support
    • Proactive Updates to website technical components
      • Updates to WordPress Core Files, Theme and Plugin Files
    • Website level caching for speed improvement
    • Malware scans and removal
    • Local and offsite backups (and restoration if needed)
    • Includes option for Square Web Solutions, LLC to host site on fast Managed Virtual Private Servers (VPS) at no additional cost ($104.99/month value as compared to Godaddy’s lowest resources Fully Managed VPS)
      • 10X – 100X faster than standard shared hosting providers
      • Server level Firewall, Malware Scans, and Anti-DDOS for extra security
      • Server Level Caching for enhanced speed
      • Includes server level setup, monitoring, management, maintenance and patches/updates if hosted by Square Web Solutions, LLC (*server management not dictated by client)
    • Cloudflare DNS, CDN (Content Delivery Network), caching, speed and security integration at no additional cost
    • Secure hosting SSL certificates at no additional cost ($94.99/year value as compared to Godaddy Standard SSL)
  • App Maintenance: starts at $950/month 
    • Hands on Technical Support
    • Proactive Updates to online web server technical components
    • Malware scans and removal on online web server
    • Biannual Framework updates
    • Includes option for Square Web Solutions, LLC to host web delivered content on fast exclusive Managed Virtual Private Servers (VPS) at no additional cost
      • Includes server level management, maintenance and updates if web delivered content is hosted by Square Web Solutions, LLC
    • Cloudflare DNS, CDN (Content Delivery Network), caching, speed and security integration at no additional cost
    • Secure hosting SSL certificates at no additional cost

Management

Considered to be updating and maintaining of content of the website/app including the addition of sections or pages. Includes Hands on Technical Support and Maintenance.

  • Website Management (Webmaster): Starts at $1250/month (per domain)
    • Priority Support
    • Includes Maintenance and maintenance plan options/features ($650/month value)
    • Content updates and additions (text, images, pages, posts, etc.)
    • Monthly and/or Weekly Analytics Reporting
    • Includes option for Square Web Solutions, LLC to host site on fast exclusive (not shared) Premium Level (Higher Resources) Managed Virtual Private Servers (VPS) at no additional cost ($104.99/month value as compared to Godaddy’s lowest resources Fully Managed VPS)
      • 10X – 100X faster than standard shared hosting providers
      • Server level Firewall, Malware Scans, and Anti-DDOS for extra security
      • Server Level Caching for enhanced speed
      • Includes server level setup, monitoring, management, maintenance and patches/updates if hosted by Square Web Solutions, LLC (*server management not dictated by client) 
    • Hosting option also includes Vesta Control Panel, Plesk or cPanel account and access if desired
    • Hosting option also includes domain email/webmail accounts if desired as well as POP/IMAP/SMTP features
    • Option for Email Marketing /E-Newsletter plugin added directly to the site without additional platform/subscriber/sending fee or limit included if available and requested ($11/month -$299/month value based on MailChimps Essential Email Plan)
    • Options for Premium Paid WordPress Themes and/or Plugins at no additional cost (avg value of $50+)
    • Cloudflare DNS, CDN (Content Delivery Network), caching, speed and security integration at no additional cost
    • Secure hosting SSL certificates at no additional cost ($94.99/year value as compared to Godaddy Standard SSL)
    • Special Discounts on additional Digital Services (Email Marketing, Social Media Management, Etc.)
    • Special Discounts on Search Engine Optimization (SEO) and Search Engine Marketing (SEM)(Google Ads)
    • Starting at only $1250/month
  • App Management: Starts at $1950/month
    • Priority Support
    • Includes Maintenance
    • Content updates and additions (text, images, pages/screens, etc.)
    • Monthly and/or Weekly Analytics Reporting
    • Quarterly framework updates (more often at additional cost)
    • Includes once a year app redesign and full level versioning (more often at additional cost)
    • Includes option for Square Web Solutions, LLC to host web delivered content on fast exclusive Premium Level Managed Virtual Private Servers (VPS) at no additional cost
      • Option for Dedicated Server and server resources at additional cost
    • Cloudflare DNS, CDN (Content Delivery Network), caching, speed and security integration at no additional cost
    • Secure hosting SSL certificates at no additional cost
    • Ad Monetizing options available
    • Options for App marketing also available
    • Combination App and Website management at discounted package price

Concierge Level Agreement:

  • Starts at $6,500/month per domain/project
    • Priority service with 24 hour access via cell.
    • Also includes availability for weekends and holidays as needed.
    • All levels of support and support options.
    • Hosting on Fast Premium Level Managed Virtual Private Servers or Dedicated Server
      • VPS Servers 10X-100X faster than standard shared hosting
      • Dedicated Servers 250X-500X faster than standard shared hosting
        • Dedicated Servers and Resources based on Availability
  • Option for all available SEO, SEM, speed, security, email and other hosting options and upgrades.
  • Digital and Social Media Marketing Options and Discounts
  • In person meetings and collaboration.

Digital Services

  • Search Engine Optimization (SEO) Starts at $850/month 
    • Free Basic SEO Audit (contact to receive your free Basic SEO Audit)
    • Includes Comprehensive SEO Audit with competitor and Keyword Analysis with paid agreement
      • Comprehensive SEO Audit with competitor and Keyword Analysis available ala carte: ($950 per website audit)
    • Includes Implementation of SEO Recommendations
    • Monthly Performance updates
    • Continued SEO implementation based on analysis and recommendation
  • Email Marketing:
    • $200 per email designed/developed and delivered/sent for template/”drag & drop” design (Platform Fee not Included)
    • $400 per email designed/developed and delivered/sent for developer to custom design/code (Platform Fee not Included)
    • Or Monthly email marketing agreement starts at $450/month + Platform Fee
  • Digital Marketing: Management fee is 15% of ad the spend (minimum of $750/month ad management agreement fee)
    • Includes Search Engine Marketing (Google Ads) and Paid Social Media Advertising
    • No Set up Fee
    • No minimum media buy/ad spend
    • 5% media buy matching on ad spends more than $15,000/month
  • Social Media Assistance: Single account Posting up to 3 times a week: Starts at $250/month
    • Please Note: Assistance Level only provides posting to social media, not “managing”, responding/engaging, paid marketing/ads, etc. Please see Management Level for additional services.
    • Additional accounts/networks add $100 per account
  • Single Social Media Management: Engaging and responding to comments/questions, “liking”, following”, re-sharing/re-posting, posting original content one to multiple times a day to account and more: Starts at $1750/month

Consulting

  • Includes research, technical support as well as planning and strategy (“Hands off”): Starts at $1150/month 
  • Includes research and development, technical support as well as planning and strategy (“Hands on”): Starts at $2500/month

Sales Rep/Referral Commissions

Must be a warm and viable referral.  Square Web Solutions, LLC maintains all discretion on acceptance or non-acceptance of referral without reason or cause.

  • 25% commission for monthly agreements over $3500/month or total project fee over $7500
  • 15% commission for monthly agreements $1500-$3,500 or total project fee $5000-$7500
  • 5% commission for monthly agreements $500-$1500 or total project fee $1000-$5000

Pro Bono

Square Web Solutions, LLC does offer pro bono services. Please note that pro bono services are at the discretion of Square Web Solutions, LLC and are considered very rare. Please understand that full pro bono (free) services require certain restrictions including restrictions on scope and aspects of the project. Square Web Solutions, LLC has experience in working with 501(c)(3) non-profit organizations and is grateful and willing to perform work for such organizations. Once again pro bono services may be offered, but discounts on services are more typical and are assessed at the discretion of Square Web Solutions, LLC based on the project. If you do not qualify as a non-profit and/or retain very high internal salaries or marketing it would be asked that you please pay market value for the services.

Hourly Fees

Square Web Solutions, LLC prefers to work with project and tasked based fees. If desired the client may request hourly fees to be assessed. Please note that hourly fees outside a retainer, project agreement or support agreement will be assessed for any and all activities that require the web developers attention. This includes but is not limited to: reading and responding to emails, calls, texts or other communications, research, development, testing, reviewing or anything else that time is expended for the benefit of the client. Although a client may ask for a quote on time or fee, it should be noted that many factors go into completing a request and may alter the final time/fee. If a budget for hourly fees is requested, the web developer will note time expended and will notify the client when budgeted time/budget has exceeded. At that time the task/project will be halted until an agreement is met for more hours to be expended on the project. Either way the client is responsible for payment of the accumulated hourly fee whether project is completed or not.

Hourly Fees

  • Web Design/Development: $85/hr
  • App Development: $150/hr
  • Technical Support (“Hands Off”): $75/hr
  • Technical Support  (“Hands On” includes custom tutorials and videos): $85/hr
  • Web Consulting (“Hands Off”): $85/hr
  • Web Consulting (“Hands On” includes custom tutorials and videos): $150/hr

 

Additional Fees

  • Outside Business Hours including Weekend and Holidays (Applies to projects/tasks requested to be performed at those times outside Concierge Level Agreement or deemed “Non-Emergency” under any agreement. Please note Square Web Solutions, LLC reserves the right to perform or not perform work on associated tasks/projects during this time. If work is performed at the discretion of the developer without the request from the client, the client will not be penalized and will not incur an extra fee) :
    • Assessed at 250% increase in fee per task with minimum of $150
  • Rush/Expedited Service Request (Applies to projects/tasks requested to be performed within the following time frame outside Concierge Level Agreement or deemed “Non-Emergency” under any agreement. Please note Square Web Solutions, LLC reserves the right to perform or not perform work on associated tasks/projects within the following time frames. If work is performed at the discretion of the developer without the request from the client, the client will not be penalized and will not incur an extra fee. Please note that the following time frames include an “and/or” reference to “initial communication” and “resources delivered”. It shall be deemed a rush if initial communication is more than 24hrs, but resources to complete the task are delivered to the developer within the following time frames of the deadline to complete the task/project.) :
    • Within 3 hours of initial communication/resources delivered: Assessed at 500% increase in fee with minimum $250 fee.
    • Within 6 Hours of initial communication/resources delivered: Assessed at 400% increase in fee with minimum $200 fee
    • Within 12 Hours of initial communication/resources delivered: Assessed at 300% increase in fee with minimum $150 fee
    • Within 24 Hours of initial communication/resources delivered: Assessed at 200% increase in fee with minimum $100 fee
    • Any other Projects/Tasks deemed to be considered a “Rush” or “Expedited” will be assessed at Square Web Solutions, LLC’s discretion based on the project/task.
  • 3rd Party Fees: If Square Web Solutions, LLC is responsible for payment of 3rd party fees at the request of the client a 20% fee will be assessed on top of 3rd party rate
  • Late Fees: 
    • Per 30 days over due: will incur additional 15% Late Fee compounded monthly
      • Any and all work shall cease until payment is received and debt is satisfied
    • If severely delinquent (3 months past due) it will be at Square Web Solutions, LLC’s discretion to submit to a collection agency and/or attorney.
      • Client shall be responsible for all attorney fees and associated costs.
  • Failed Payment Fees (Returned Checks/Chargebacks/failed or decline electronic payment)
      • An immediate $25 “returned check” + 15% of the open invoice and/or returned check amount fee added.
        • All work shall cease until payment is satisfied
        • Retraction/removal of services rendered from open invoice/payment failure at Square Web Solutions, LLC’s discretion
        • Immediate electronic payment (with an additional 5% service fee) or overnight check must be supplied to satisfy open debt and/or invoice
      • If not reconciled within 5 business days of notice to client, client will incur an additional 5% daily compounded interest until debt is satisfied or settlement reached
      • If escalated, client shall be responsible for all attorney fees and associated costs
      • Cancellation or Restructure of Agreement and/or Prepayment for services may be deemed applicable

 

Glossary and Definitions:

  • “50/50”
    • Referrers payment of 50% deposit before start of project/task and 50% balance due at end of project.
    • Examples: Total development fee is $10,000. $5000 will be required as a deposit to start the project. When project is completed and/or ready to launch the additional $5000 balance will come due.
  • Communications
    • Refers to any communication to the developer from the client for the benefit of the client project/task of the client.
    • Examples: Emails, calls, texts, Skype sessions, Join.me meetings, GoToMeeting, conference calls, etc.
  • “Custom Tutorial [Videos]”
    • There are many tutorials out there regarding web and digital development and services. Please take the time to Google them yourself. If you are needing a specific tutorial including typed, pictures and/or videos the developer can create specific custom tutorials for your need.
    • Examples: Custom tutorial video on how the client can maintain and manage their website. Custom typed explanation with images for managing a Google Ad Account.
  • Emergency/Non-Emergency”
    • Emergency is typically deemed critical as to the structure of the website or app. Non-Emergency is typically deemed as relating to content or standard tasks/projects.  Each will be evaluated by the developer. Examples below are illustrations only and not all of the many diverse examples of both situations.
      • Example: Emergency – Client notices the website has a “500 Internal Server Error” Message on the front end of the website and contacts developer for assistance.
      • Example: Non-Emergency – Client needs assistance on a marketing email. Client needs assistance in adding content to a site. Client has a deadline fast approaching and turns to the developer in crisis to help.
  • “Hands Off”
    • Support via communication only. At no time will the developer access the administration side of the website, app, service, etc. Client assumes all responsibility for physical labor on said request.
      • Examples under Technical Support: Developer responding to professional opinion or technical questions via phone, text or email.
      • Examples under consulting: Planning, hand drawn wire framing, professional consulting and educating, collaborative online or phone meetings, etc.
  • “Hands On”
    • Support that includes the developer accessing the administration side of the website, app, service etc
      • Examples under Technical Support: Includes “Hands Off” support. Includes the developer accessing the administration side of the website, app, service, etc. The physical services of the developer will be limited and would only be used for minimal tasks and/or the technical aspects of a website, app, service, etc.
      • Examples under consulting: Includes “Hands Off” consulting support. Also includes physical collaboration with a team as well as accessing the administration side of the website, app, service, etc in collaboration of a team or project. Sole developer involvement/development for a specific project/task may increase this fee as well as physical location of collaboration.
  • “Hand to Keyboard”
    • Defined as actual development time. The time the developer is actually physically working on the task/project. Does not take into account time spend on communications or research.
      • Examples: Developer starts tracking time when physically logging into a site to perform work and stops tracking when finished with the task. When invoicing the client the developer does not included the 2 hours of phone calls, email responses and research time specifically regarding the task performed.
  • Maintenance
    • This specifically refers to maintaining and/or updating of the technical aspects of a website, app, server or project.
      • Examples: Updating WordPress Core files. Updating plugin files. Running malware scans. Server Administration.
  • Technical Support
    • The need of assistance on small tasks or questions. This would also relate to the technical side of a project/task as opposed to content.
      • Examples: Formatting is off on a website. The website is showing an error or “crashing”.
  • Web Consulting
    • The use of the web developer’s expert opinion, research, knowledge and/or skill for the benefit of the client without set retainer or agreement for development/maintenance/management .
      • Examples: Client asks developer to share opinion on Web Content Management Systems. Client asks developer’s opinion on 3rd party sites or services. Client requests market research from developer. Client asks developer to be on a conference call for expert advice and opinion. Client requests developer to create a plan for development that will be physically implemented and/or developed by others.

CONTACT

Square Web Solutions, LLC

804-601-4472

[email protected]